Tips: Tips are not required. However, tips are not included in the fare but are greatly appreciated.
Cancellation Policy: If your scheduled reservation is not canceled within (2) or more hours from the initially scheduled pick-up time for the date of service you planned, or no contact with someone in customer service within one hour of your scheduled pickup time, you will be charged for the full trip fare on the credit card given at the time of your reservation.
Grace Period: We have a 15-minute grace period for pickups from the scheduled pick-up time on both ends. If our driver is still waiting past 15 minutes for your child/children, you will be charged a $5.00 fee for every 5 minutes of wait time, starting from the initially scheduled pickup time.
$20.00 fee for trips over 20 miles from pick up to drop off location.
$25.00 fee for trips scheduled outside of our normal business hours.
Billing: All trips are billed monthly. You will receive a professional invoice via Stripe with a link attached to make your payment. All single trips are charged in advance via the card on file.
Additional Stops: All trips over 5 miles will be charged as a separate trip, not an additional stop.
Trip Credits: All trip credits are valid for 30 days. Fees are not included in trip credits.
Programs Offered: Transportation included (1 trip) with our before and aftercare program. (5-12)
Online Tutoring for school-age children with our sister company. Gigi's World Learning Center LLC.